Calls, text messages and recording transcriptions use credits from your Red Belt Gym account. The Credit Report shows your remaining balance, how many credits you've spent on each service, and a line-by-line history of every charge.
Open the Credit Report
- On your computer, go to your Account.
- Click Setup in the left-side menu.
- Under Gym & account, click Credit management.
Check Your Balance
- At the top of the page, Current Balance shows how many credits you have left, and Debit Balance shows how many you've spent in total.
- Hover over the i next to Debit Balance to see Credits spent by service: Bulk SMS, Automation SMS, Incoming SMS, outgoing SMS, Notification Group SMS, calls, incoming calls and transcription.
Review Your Credit History
Each row shows the service (for example, SMS, Incoming Call or Transcription), the date and time, the number of credits used in Credit/Debit, and how many messages were sent. Newest charges are at the top.
Filter the History
- Click Filter.
- Under Filter by, choose a service: Call, SMS, Incoming Call, Incoming SMS, Notification Group SMS, Automation SMS, Bulk SMS, Points Credited, Auto Renewed or Gifted Points.
- Under Date Range, choose the From and To dates.
- Click Apply Filter. Click Clear to remove the filter.
The list now shows only the charges that match.
