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Buy Credits

Buy more credits for texts, calls and transcription from your profile menu.

By Red Belt Team | Last Update: October 24, 2026

Credits pay for texts, calls and transcription in Red Belt Gym. When your balance runs low, buy a credit package from your profile menu.

  1. On your computer, go to your Account.
  2. Click your profile picture and name at the top right. Your Credit Balance and Current Plan appear in the menu.
  3. Click the orange Buy Credits button.The profile menu with the Credit Balance and the Buy Credits button
  4. The Credit Packages page lists the packages you can buy, with the number of credits and the price of each. Click the blue Buy Now button on the package you want.The credit packages with their Buy Now buttons
  5. The Order Summary opens. Check the package, then choose a card or bank account under Payment Method.
  6. Review the Billing Overview, then click the orange Pay button to buy the credits.The Order Summary with the Payment Method and the Pay button

Important: Clicking Pay charges the payment method right away. Make sure you picked the right package.

Add a Payment Method While You Buy

If your account doesn't have a card or bank account yet, or the one on file has expired, you can add one on the same screen.

  1. Under Payment Method, click + Add.
  2. Choose Card or Bank.
  3. Enter the details. For a card, that's the Card Number, Card Holder Name, Expiration Date and CVV.
  4. Click Add my Card (or the matching button for a bank account). Then continue with your purchase.The Card and Bank tabs and the card details form in the Order Summary

Click < Back to return to your saved payment methods without adding one.

Frequently Asked Questions

Common Questions & Troubleshooting

Where can I see how my credits were used?

See our article on viewing credit usage.

What uses credits?

Texts, phone calls and transcription use credits. Transcription uses 1 credit for up to 1 minute of recording. See our article on setting up transcription and AI analysis.

My payment didn't go through. What should I check?

Make sure the card or bank details are correct and the card hasn't expired. Update the payment method or add a new one with + Add, then try again.

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