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Getting Started

Search, Filter & Customize Contacts

Find any student or lead quickly, narrow your list with filters, and choose which details appear in your Contacts table.

By Red Belt Team | Last Update: October 31, 2026

Search for a Contact

  1. Visit redbeltgym.com.
  2. Sign in to your account.
  3. Click Contacts in the left-side menu.
  4. Type a name, email or phone number in the search bar. The list updates as you type.Contacts in the left-side menu and the search bar

Show One Contact Type

Click a contact type above the list, such as Lead, Trial or Member, to show only those contacts. The number on each one is how many contacts have that type. Click All to see everyone again.

The contact type buttons above the Contacts list

Filter Your Contacts

  1. Click Filter.
  2. Under Condition 1, choose a field, such as Contact type, Tags, Program, Phase and Status, Source or Created at.
  3. Choose the value to filter by. For some fields, such as Tags, you can tick more than one.
  4. Optional: click Add condition to add another filter. Contacts must match every condition.
  5. Click Apply filter. The button shows how many contacts match.The Filter contacts panel with a Tags condition and the Apply filter button

The active filter shows above the list. Click Edit filters to change it, the X to remove it, or Clear all to remove every filter.

The Filtered by row with the Edit filters and Clear all links

Choose Which Columns Appear

  1. Click Columns. The button shows how many columns are shown.
  2. Tick the columns you want to see and untick the ones you don't. Use Search columns to find one quickly. Hidden columns are listed below the shown ones.
  3. Drag the columns under Shown to change their order.
  4. Click Apply. Click Reset to default to go back to the original columns.The Columns panel with the shown and hidden columns and the Apply button

If the table has more columns than fit, scroll sideways to see the rest.

Frequently Asked Questions

Common Questions & Troubleshooting

How do I sort my contacts?

Click the arrows next to a column heading, such as Name, to sort the list.

How many contacts match my filter?

The count shows at the bottom of the list, for example "Showing 9 of 9 contacts".

How do I message or update several contacts at once?

Tick the boxes next to their names. See Send Bulk Messages and Updates.

What do the contact types mean?

See our article on understanding contact types.

How do I add a new contact?

Read our article for adding contacts.

See Pricing