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Communication

Send an Email

Email a student or lead from their profile using templates, merge fields and formatting.

By Red Belt Team | Last Update: October 31, 2026

  1. Visit redbeltgym.com.
  2. Sign in to your account.
  3. Click Contacts in the left-side menu, then search for the contact and click their name.
  4. Under Messages & sales, click Inbox. Next to Reply by, click Email.Inbox on a contact's profile and the Email button
  5. Optional: choose a saved email from Use an email template.
  6. Enter a Subject.
  7. Write your email. Use the toolbar to format text, add links, lists or pictures. Under Click to insert, click a field such as First name to add it. Red Belt Gym fills in the contact's details when the email is sent.
  8. Optional: click Attach a file to add a PDF, JPG or PNG up to 5 MB.
  9. Click Send email.The email composer with the template list, subject, editor, fields and attachment, and the Send email button

The email appears in the Inbox with its subject, message and the date it was sent. You can also click Email at the top of the contact's profile to start an email.

Frequently Asked Questions

Common Questions & Troubleshooting

Who does the email come from?

Emails are sent from your school. The From line at the bottom of the composer shows the name and address used.

Where do replies go?

Replies show up in the contact's Inbox and in your Communication Log.

How do I email several contacts at once?
How do I save an email to reuse?

Create a template. See our article on creating message templates.

Why didn't my email arrive?

Ask the contact to check their spam folder, and make sure the email address on their profile is correct.

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