A notification group is a list of staff members who should be alerted about something, such as new leads or new bookings. Automations can send alerts to a group by text or email.
Create a Group
- Visit redbeltgym.com.
- Sign in to your account.
- Click Setup in the left-side menu.
- Under Communication, click Notification Group.
- Your groups appear across the top with how many members each has. Click + New group, type a name (for example, "New Lead Alerts") and save it.
Add Staff to a Group
- Click the group at the top. Its members appear below with their phone, email and how they're notified. The Sends chips show which automations alert this group.
- Click Add users.
- Tick each staff member to add. Use the search box to find someone by name, email or phone. Staff already in the group are greyed out.
- Under Notify by, choose SMS, Email or both for each person.
- Click Add users.
To change how a member is notified or remove them from the group, click the three dots on their row.
Rename or Delete a Group
- Click Manage groups.
- Click the pencil to rename a group or the trash can to delete it. You can also type a name and click Add group to create one here.
- Click Done.
