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Communication

Send a Text Message

Text a student or lead from their profile, use templates and merge fields, and see the full conversation in one place.

By Red Belt Team | Last Update: October 31, 2026

  1. Visit redbeltgym.com.
  2. Sign in to your account.
  3. Click Contacts in the left-side menu, then search for the contact and click their name.
  4. Under Messages & sales, click Inbox. You'll see every text, email and call with this contact. Next to Reply by, click SMS.Inbox on a contact's profile and the SMS button
  5. Optional: choose a saved message from Use an SMS template.
  6. Type your message. Under Click to insert, click a field such as First name to add it. Red Belt Gym fills in the contact's details when the message is sent. Click + more to see more fields.
  7. Click Send SMS.The SMS composer with the template list, message box and fields, and the Send SMS button

The text appears in the Inbox with the date and time it was sent. You can also click SMS at the top of the contact's profile to start a text.

Frequently Asked Questions

Common Questions & Troubleshooting

How long can a text message be?

One text message holds 160 characters. The counter above the message box shows how many you've used. Longer messages are sent as more than one text, and fields like First name can change the count.

Why didn't my text send?

Check that the contact has a valid mobile number and isn't marked Do not contact. Your school also needs an active texting number. See our article on managing phone numbers and call settings.

How do I text several contacts at once?
How do I save a message to reuse?

Create a template. See our article on creating message templates.

Where can I see all texts my school has sent?

Use the Communication Log. See our article on viewing the communication log.

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