Skip to content
Billing & Payments

Set Up Automatic Receipts

Automatically email customers a receipt after their first payment and every recurring payment.

By Red Belt Team | Last Update: October 31, 2026

Note: These settings apply to every customer at your school.

  1. Visit redbeltgym.com.
  2. Sign in to your account.
  3. Click Setup in the left-side menu.
  4. Under Gym & account, click Automatic Receipts.Setup page with the Automatic Receipts tile highlighted
  5. The top of the page shows whether automatic receipts are on, how many receipts were sent, the percentage delivered and the total sent all time. Use the date menu on the right to change the period.
  6. Enable the switch for one or both receipt types:
    • First transaction: a welcome-style receipt after a customer's very first payment.
    • Recurring transactions: a receipt after every membership or plan renewal.

    Each card shows how many receipts of that type were sent in the last 30 days, the share of all receipts sent, and the all-time total.

    First transaction and Recurring transactions cards with their switches
  7. Check the Receipt preview to see what customers receive.
  8. Scroll to Recent receipts to see the latest receipts emailed to customers, with the customer, receipt type, payment, amount, when it was sent and its status. Any failures are flagged here.
Frequently Asked Questions

Common Questions & Troubleshooting

Where are receipts sent?

Receipts are emailed to the email address on the student's profile. Make sure it's correct.

A receipt shows as failed. What should I do?

Check the email address on the student's profile, fix any typos, and ask the student to check their spam folder.

Can I see a single payment's details?

Open the student's Transaction tab to see the payment details. See our article on viewing transactions and overdue payments.

Back to Learning Center
See Pricing